Returns or Exchange
- If you are not happy with your purchase or you wish to exchange it, you may return it within 30 days after the arrival date of your parcel for a full refund.
- Your product must be in unused condition and in its original packaging.
- To initiate your return, contact our Customer Support Team at info@solariko.co
- You will be responsible for paying the shipping fee associated with sending your order back to our return address. Shipping costs are non-refundable.
- You may want to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned product.
- Once your returned product is received, we will send you an email to notify you.
- Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment within 1-3 business days after we receive the parcel. If you asked for an exchange, your new product will be shipped immediately after we receive your first product.